Session Objectives:
1. "311 Complaint Triage + Work Order Generator"
Upload a CSV of 50 citizen complaints (potholes, streetlight outages, water main leaks). Claude categorizes by department, assesses urgency, clusters related complaints (3 pothole reports on the same block = 1 work order), drafts work orders, and generates a summary dashboard. Finish by asking it to draft a status update email to the city manager.
Why it kills: Every PW director deals with this daily. Watching AI triage 50 complaints in 30 seconds and catch duplicates is a jaw-drop moment.
2. "Infrastructure Inspection Report Analyzer"
Upload 5-10 bridge/culvert/road inspection PDFs. Claude extracts condition data into a structured table, flags "poor" or "critical" ratings, compares to last year, prioritizes repairs, generates a one-page executive summary for the PW committee.
Why it kills: They're drowning in PDF inspection reports nobody synthesizes. Hawaii DOT saved $900K using AI-analyzed road condition data.
3. "RFP Draft Generator from Project Specs"
Give Claude a one-paragraph project description ("Replace 2.3 miles of 8-inch water main on Oak Street, $1.8M budget, prevailing wage"). It generates a complete RFP draft — scope, specs, evaluation criteria, insurance requirements, prevailing wage language. Then upload the city's standard boilerplate and merge.
Why it kills: RFP writing is one of the most time-consuming tasks in PW. A 90% complete RFP in 60 seconds makes the value instantly tangible.
Topic:
Three live AI (Claude Code) demos show how to triage citizen complaints, synthesize inspection data, and draft RFPs in minutes instead of hours. No tech background needed — just bring your skepticism. Walk away with tools you can use Monday morning
